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Workshops & Seminars
Do you need to offer immediate training to your staff? Is there no time to wait for us to develop a workshop? Below is a list of workshops that we have developed for others in the past. Each offering is available as a three-hour or six-hour presentation. To bring one of these workshops to your organization simply select the topics you are interested in learning more about and contact us via email to tell us of your interest. We will send you a paragraph description, learning objectives and an outline of the selected topics. Once you have made your final selection we will schedule the presentation for the dates you select and dispatch one of our professional, experienced trainers to your facility without delay. |
Professional and Interpersonal Development
- Appreciative Inquiry: Building on Organizational and Interpersonal Strengths
Dynamics of Interpersonal Communication Therapeutic Interaction Non-Defensive Talking Skills Assertive Talking Techniques No Excuses--Getting People to Find & Keep a Job Problem Solving, Judgment Making & Decision Making Skills and Strategies Managing Your Stress While Nurturing Your Spirit Managing Time, Priorities and Paperwork Resolving Interpersonal Conflict Negotiating Skills for Win-Win Outcomes Building and Maintaining Morale and Motivation Managing Rumors, Gossip and Criticism Dealing with Difficult Others with Integrity Selling Your Self and Your Ideas: The Best Seller System BrainPower--Speed Reading as a Vehicle for Belief System Change Becoming a Change Agent in Your Organization Verbal De-escalation of Aggressive Clients and Customers Addressing and Preventing Workplace Violence Preventing Workplace Bullying Purposeful Interviewing Skills Advanced Interviewing Skills Assisting the Client in Judgment and Decision Making Skills Aging Baby Boomers; Can We Afford to Live That Long? Critical Thinking Doing the Impossible with Enthusiasm Addressing and Preventing Domestic Violence Effective Telephone Techniques
Organizational Development
Logic Modeling: A Means of Planning, Program Evaluation and Decision Making Creating Employee Handbooks Customized Customer Service Developing Excellent Systems in Your Organization Creating a Learning Organization Designing Performance Standards as Measurement Tools Dynamics of Organizational Conflict and Politics Reaching Quality Goals Through Process Analysis and Refinement Constructing Performance Based Appraisal Systems Creating a Favorable Public Image Developing a Customer-Focused Culture in Social Service Agencies Fostering Cooperation and Providing Support Strategic Planning
Leadership and Supervision
Courageous Leadership in Difficult Times and Circumstances Results Based Management Practices Employee Documentation From Hire to Fire Supervising for Optimum Performance Negotiation and Unification Skills for Supervisors Supervising Difficult Employees Motivating the Unmotivated Employee for Optimal Performance The Performance Appraisal Process for Supervisors Supervising in a Changing System Managing Effective Meetings Learn, Live and Lead: Using Your Life Wisdom to Lead Others Managing in Union and Nonunion Environments Documenting Performance Feedback Dealing with Difficult Employees with Integrity Effective Use of Power
Diversity Issues
Capitalizing on Diversity in Your Organization Building Personal Cultural Competence Culturally Sensitive Interviewing Skills The Culture of Poverty Black/White Racism: Overcoming Fear, Frustration and Anger Eye of the Storm: A Lesson in Discrimination He Said, She Said: The Gender Debate Power, Gender & Identity Understanding Individual Diversity and Personality Handling Sexual Harassment Fostering Cultural Competence In Your Organization Understanding & Supporting Interracial Couples Culturally Sensitive Performance Coaching Blue Eyed: Overcoming Discrimination Leveled at Diversity Pioneers I’ll Sue You for That: Employment Discrimination & Harassment Issues Baby Boomers Managing Gen-Xers: A Collaborative Opportunity The Ten Lenses: Appreciating and Expanding Your Diversity Paradigms The Inclusion Imperative: Diversity as a Business Strategy Leveraging Difference and Inclusion in Multi-cultural Teams Supervising Across Cultural Lines Reaching Customers Across Cultural Lines
Team Building
Building Goal Centered Teams Creating Team Synergy Team Building for Line Staff A Teaming Experience for Intact Work Groups Increasing Team Cooperation Designing Effective Organizational Teams Managing Anger to Create Team Cohesiveness
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© Rizzo & Associates LLC 2006
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