Rizzo & Associates LLC

Where Excellence is a Daily Expectation

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Workshops & Seminars

Do you need to offer immediate training to your staff? Is there no time to wait for us to develop a workshop? Below is a list of workshops that we have developed for others in the past. Each offering is available as a three-hour or six-hour onsite presentation, or as a 90 minute webinar. To bring one of these workshops to your organization simply select the topics you are interested in learning more about and contact us via email to tell us of your interest. We will send you a paragraph description, learning objectives, and an outline of the selected topics. Once you have made your final selection we will schedule the presentation for the dates you select and dispatch one of our professional, experienced trainers to you without delay.

Professional and Interpersonal Development

Dynamics of Interpersonal Communication
Non-Defensive Talking Skills
Assertive Talking Techniques
No Excuses--Getting People to Find & Keep a Job
Make the Right Decision
Balancing Work and Life Commitments
Managing Time and Priorities
Resolving Interpersonal Conflict
Negotiating Skills for Win-Win Outcomes
Building and Maintaining Morale and Motivation
Managing Rumors, Gossip and Criticism
Dealing with Difficult Others with Integrity
Selling Yourself and Your Idea
Verbal De-escalation of Aggressive Clients and Customers
Addressing and Preventing Workplace Violence
Preventing Workplace Bullying
Preventing Workplace Violence
Purposeful Interviewing Skills
Advanced Interviewing Skills
Interviewing Those with Age Related Disabilities
Assisting the Client in Judgment and Decision Making Skills
Aging Baby Boomers: Can We Afford to Live That Long?
Doing the Impossible with Enthusiasm
Ethics are Forever
Managing Your Stress While Nurturing Your Spirit
New Rules for Job Search Success
Professional Is As Professional Does
So You Want to Be a Supervisor

Organizational Development

Logic Modeling: A Strategy for Planning, Program Evaluation and Decision Making
Creating Employee Handbooks
Designing Performance Standards as Measurement Tools
Reaching Quality Goals through Process Analysis and Refinement
Creating a Favorable Public Image
Creating Customer Focused Services
Fostering Cooperation and Providing Support
Strategic Planning
Employment Related Records
From Strategy to Action: Living the Vision

Leadership and Supervision

Coaching and Mentoring Others
Courageous Leadership in Difficult Times and Circumstances
Results Based Management Practices
Employee Documentation from Hire to Fire
Supervising for Optimum Performance
Negotiation and Unification Skills for Supervisors
Supervising Difficult Employees
Motivating the Unmotivated Employee for Optimum Performance
Performance Appraisal Magic
Managing Effective Meetings
Learn, Live and Lead: Leadership Roles and Responsibilities of Supervisors
Managing in Union and Nonunion Environments
Documenting Performance Feedback
Dealing with Difficult Employees with Integrity
Effective Use of Power
Effective Performance Feedback Skills

Diversity & Inclusion Issues

Is Racism Over in America?
The Culture of Disrespect
Unleashing the Power of Diversity in Your Organization
Building Personal Cultural Competence
Culturally Sensitive Interviewing Skills
The Culture of Poverty
Black/White Racism: Overcoming Fear, Frustration and Anger
The Overlooked Nature of Privilege
Gender Based Communications
Power, Gender & Identity
Understanding Individual Diversity and Personality
Handling Sexual Harassment
Fostering Cultural Competence in Your Organization
I’ll Sue You for That: Employment Discrimination & Harassment Issues
Baby Boomers Managing Gen-Xers: A Collaborative Opportunity
The Ten Lenses: Appreciating and Expanding Your Diversity Paradigms
Confronting Prejudice
Supervising Across Cultural Lines

Team Building

Communicating for Team Success
Building Goal Centered Teams
Team Building for Line Staff
A Teaming Experience for Intact Work Groups
Increasing Team Cooperation
Why Teams Don’t Work and How to Fix Them

Social Service Topics

Sex and the Single Senior
Addressing Domestic Violence
All Cracked Up and Cocaine Enslaved
Prescription Drug Abuse
Writing Behavioral Plans for Aggressive Children
Stages of Foster Parenting
Communicable Diseases

 


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